Home - Connecticut Ear Nose & Throat Associates - Connecticut
Otolaryngology (ENT) • Hartford, CT
Ratings by platform
- medicals-health.com: 3.2/5 (6)
- MapQuest (Yelp feed): 2.5/5 (11)
What patients say
Patients praise
- Compassionate and skilled physicians (specifically Drs. Bonaiuto, Patel, O'Brien, and Seeley)
- Clean, bright, and professional office environment
- Successful surgical outcomes and effective treatments
- Good bedside manner with pediatric patients
Common complaints
- Lack of price transparency and billing concerns
- Long wait times and unprofessional office staff/communication
- Dissatisfaction with medical procedures and diagnostic thoroughness
- Difficulty getting follow-up on test results
In patients' words
"My 2 year old was seen here and we loved it. Dr. Bonaiuto was so great with her. He made her feel so comfortable. He performed surgery on her, and even that experience was amazing. The facility is so clean and neat. The secretaries are all so friendly and kind."
— Connecticut Ear Nose & Throat Associates Testimonials"The second time I arrived an hour early to get handicapped parking ( I am a wheelchair user) and then waited two hours to be seen by the audiologist. During the hearing test, she finally realized that the equipment was broken and she had to repeat the test with me screaming from the booth "YES" each time I heard a sound. One of my degrees is in speech pathology and audiology and I found this to be extremely unprofessional- plus I am unsure that my test results were valid."
— Review on a-better-place.com / medicals-health.comMore clinics in Hartford
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