Ear, Nose, & Throat | Hartford HealthCare | CT
Otolaryngology (ENT) • Hartford, CT
Ratings by platform
- Zocdoc (Dr. Edward Lee): 4.77/5 (13)
- Vitals (Dr. Todd A. Zachs): Not specified (34 ratings) (14)
- Vitals (Dr. Seth M. Brown): 4.3/5 (13)
- Yelp (CT Ear Nose and Throat): 2.5/5 (11)
What patients say
Patients praise
- Physicians described as knowledgeable, thorough, and compassionate
- High quality of specialized surgical care and diagnostic accuracy in many cases
- Friendly and professional staff noted by some patients
Common complaints
- Difficulties with administrative processes, including billing and appointment scheduling
- Reports of poor communication from office staff
- Inconsistent clinical outcomes in specific complex cases
In patients' words
"Dr. Luzzi was very through, personable and caring."
— Verified Patient Review (Hartford HealthCare)"The office is clean and neat. The staff is friendly and professional. Dr Zachs was the first ENT that gave me an answer to my problem!"
— Vitals Review"Ridiculously expensive for the time and effort. Hard to get appointment. Receptionist was unfriendly."
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