Hampton Health and Rehab
Rehabilitation • Hampton, VA
Ratings by platform
- NursingHomeDatabase.com / CMS: 3 out of 5 stars (CMS overall rating) (7 recorded complaints (2023-2024))
- Saber Health / NRC Health: 3.8 out of 5 stars (157 ratings)
What patients say
Patients praise
- well-regarded physical therapy department
- some staff members described as kind and attentive
Common complaints
- reports of neglect and hygiene issues including odors and soiled linens
- pest infestations such as roaches and water bugs
- understaffing leading to slow response times
- concerns regarding resident rights, medication errors, and improper restraint use
- inconsistent or poor quality food service
- inadequate communication from staff
In patients' words
"Hampton Health & Rehab Center (formerly Coliseum) receives highly polarized feedback, with many reviewers praising the physical therapy department and specific administrative staff like the front desk receptionist. However, there are recurring, serious reports of neglect, including hygiene issues, pest infestations, and inconsistent staffing levels that impact basic patient care."
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