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Alcohol and Drug Rehab Centers in or Near Hampton, VA

RehabilitationHampton, VA

★★☆☆☆2.2/5173 reviews across 3 platforms

Ratings by platform

  • Riverside Behavioral Health Center: ~2.0/5 stars across multiple aggregators (~150-200 reviews)
  • Hampton Health and Rehab: 3/5 stars (19 reviews)
  • Crossroads Treatment Center of Hampton (permanently closed): 4.8/5 stars (4 reviews)

What patients say

Patients praise

  • Some patients report successful treatment outcomes and recovery experiences
  • Therapy teams are often highlighted as compassionate and effective
  • Some staff are praised for being caring and supportive

Common complaints

  • Reports of neglect, poor hygiene, and cleanliness issues (e.g., soiled linens, pest infestations)
  • Inconsistent or delayed medical care, including issues with medication administration and wait times
  • Complaints regarding rude or unprofessional staff behavior and poor communication
  • Concerns about facility management, including discharge planning and billing transparency

In patients' words

"This office is exactly why health care workers are losing their titles as professionals because there is absolutely nothing professional about this office."

Review for Riverside Mental Health & Recovery Center

"The staff gave help when it was truly needed. They made me feel safe, cared for, and hopeful when I was terrified and had lost hope."

Review for Riverside Mental Health & Recovery Center

"The staff left the room and never returned to help her, I had too. The dirty items sat in the trashcan for 8 hours... staff was slow to act for anything she needed."

Review for Hampton Health and Rehab

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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