Sentara Family & Internal Medicine Physicians - CarePlex
Internal Medicine • Hampton, VA
Ratings by platform
- Yelp/MapQuest: 2.5/5 stars (based on Yelp data) (3 reviews mentioned in the provided snippet (often shows few ratings on public platforms))
What patients say
Patients praise
- Some patients have had positive, long-term relationships with specific providers
- Professional and thorough care from select individual practitioners
Common complaints
- Difficulty scheduling appointments
- Poor communication and responsiveness (especially by phone)
- Wait times for appointments and in the office
- Staff customer service and professionalism concerns
- Inconsistent care and difficulty obtaining necessary documentation/clearances
In patients' words
"I highly do not recommend this place. It’s unprofessional does not communicate with you and does not listen to your concerns about your health. It is hard to get on the phone with them and then you can’t even talk to anybody in person."
— LocalityBiz review (Tiffany E)"My Primary Care Physician sent a message to me via MyChart ... indicating that he wanted to see me about some abnormal lab results. He indicated that his staff would contact me to set up an appointment. Haven't heard from his staff yet (a week later)."
— Birdeye review"I have been a patient of Yasmin Nuru for a little over two years, all of my visits with her have been great, she keeps track of my health... and I never wait for more than a few minutes to be seen."
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