Gynecology Services - Community Memorial Hospital
Women's Health • Hamilton, NY
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall hospital patient satisfaction) (224 patients (CMS HCAHPS data))
- Birdeye (aggregating Google reviews): 3.2 stars (103 reviews)
What patients say
Patients praise
- Friendly, accommodating, and knowledgeable nursing staff
- Effective communication from nurses surpassing national averages
- Clean facility environment
- High patient recommendation rates (reported between 83% and 92%)
Common complaints
- Long wait times and difficulties reaching staff via phone (billing, scheduling)
- Negative experiences reported specifically regarding the Emergency Room department
- Isolated negative reports regarding specific physician communication or treatment outcomes
In patients' words
"The nursing team was absolutely fabulous. I feel blessed to have been there."
— Birdeye (User review)"The care in ER and hospital is good, but trying to get someone on the phone for info, billing, sitting dates to see doctors etc. is horrible."
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