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Medical Rehabilitation Service, Hamilton NY | Community Memorial logo

Medical Rehabilitation Service, Hamilton NY | Community Memorial

Occupational TherapyHamilton, NY

★★★☆☆3.2/5105 reviews across 2 platforms

Ratings by platform

  • Vivian Health: 5.0/5.0 (2 reviews)
  • Birdeye: 3.2/5.0 (103 reviews)

What patients say

Patients praise

  • Professional, friendly, and knowledgeable nursing staff during inpatient stays and surgeries
  • Efficient and caring care for elective procedures like cataract surgery
  • Positive feedback from some patients regarding timely emergency response for specific conditions like asthma

Common complaints

  • Long wait times for information, billing, and administrative services
  • Concerns regarding emergency room operations and staff availability for specialized procedures
  • Negative ratings in specific hospital quality and safety categories on third-party healthcare websites

In patients' words

"While tons of these reviews are leaving negative comments that is definitely regarding the ER. If you actually have to get a surgery here look further into those reviews. The nursing team was absolutely fabulous. I feel blessed to have been there."

Birdeye Patient Review

"There was no doctor to make the hip adjustment and the orthopedic surgeon on call would not come in to the hospital."

Birdeye Emergency Room Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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