
Hamilton, NY, Family Health Center - Community Memorial Hospital
Family Medicine • Hamilton, NY
Ratings by platform
- Birdeye/Google aggregate: 3.2/5 stars (103 reviews)
What patients say
Patients praise
- Friendly, accommodating, and knowledgeable staff reported by many patients
- High willingness of patients to recommend the hospital (92%)
- Effective and timely care received for specific conditions like asthma attacks
Common complaints
- Long wait times, particularly in the Emergency Room
- Difficulties with administrative tasks such as billing and phone communication
- Some concerns regarding staff responsiveness and patient record verification
In patients' words
"The care in ER and hospital is good, but trying to get someone on the phone for info, billing, sitting dates to see doctors etc. is horrible."
— Birdeye (Reviewer)"The nursing team was absolutely fabulous. I feel blessed to have been there."
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