NJ ENT & Facial Plastic Surgery
ENT (Otolaryngology) • Haddonfield, NJ
Ratings by platform
- Birdeye (252 reviews)
What patients say
Patients praise
- Physicians are generally praised for expertise and caring demeanor
- Efficient and kind nursing/back-office staff in some instances
- Patients appreciate doctors who listen and explain conditions thoroughly
Common complaints
- Long waiting times in the office
- Difficulty navigating phone systems and portals
- Perceived rudeness or unprofessional behavior from some front desk staff
- Frustration with administrative tasks, such as medication renewals and insurance communication
In patients' words
"Excellent service. Quick, kind, efficient doctors. Rare to say that."
— Patient via ENT & Allergy Associates website"The front desk women always seem annoyed and/or don't know how to work their computer systems. My reason for 1 star is the functionality of the system feels antiquated and redundant for patients."
— Patient review on Birdeye"Doctor's visit was great... Appointments often cancelled at last minute which means you can’t get in for another month with your provider."
— Patient review on LocalityBizMore clinics in Haddonfield
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