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Hackensack Pediatrics

PediatricsHackensack, NJ

★★★★★4.7/5280 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.7/5 stars (186)
  • Yelp: 4.0/5 stars (27)
  • Hackensack Meridian Health (Provider-specific): 4.9/5 stars (67 ratings for Dr. Meli)

What patients say

Patients praise

  • High satisfaction with specific pediatricians (e.g., Dr. Mo, Dr. Meli)
  • Physicians described as thorough, knowledgeable, kind, and approachable
  • Positive experiences with preventative care and sick visits
  • Staff praised for being professional and accommodating by many families

Common complaints

  • Difficulty reaching office staff via phone/lack of return calls
  • Concerns regarding office appearance and maintenance
  • Complaints about front desk communication and professionalism
  • Frustration regarding office location changes and travel requirements
  • Reports of dismissive or forceful behavior by some clinical staff

In patients' words

"My son and I LOVE LOVE Dr Mo and the entire practice. I love that they gave me a tour and meet and greet prior to my son's birth."

Yelp user review

"NOBODY EVER CALLS ME BACK. My son has been a horrible... [experience with administrative follow-up]."

LocalityBiz user review

"Dr Meli is the best as well as the rest of the staff! Dr Meli Was very thorough Examining my child. I felt comfortable with her care."

Hackensack Meridian Health verified patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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