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HMH - Obstetrics and Gynecology - Hackensack - 120 River Street logo

HMH - Obstetrics and Gynecology - Hackensack - 120 River Street

Obstetrics and GynecologyHackensack, NJ

★★★★★4.9/5215 reviews across 2 platforms

Ratings by platform

  • Hackensack Meridian Health Official Site: 4.9 out of 5 (158)
  • WebMD Doctor: 5.0 out of 5 (57)

What patients say

Patients praise

  • Compassionate and attentive bedside manner
  • Knowledgeable and professional medical staff
  • Thorough communication and clear explanations
  • Helpful and friendly support staff
  • Clean and well-maintained facility environment

Common complaints

  • Long waiting times for appointments and in-office wait times
  • Feeling rushed during consultations
  • Perceived lack of cultural sensitivity or judgment from some staff members

In patients' words

"Dr. Lazarou and staff are amazing! Courteous, friendly, professional, and very caring. As long as he is at this practice you will have a patient for life!"

Hackensack Meridian Health Patient Review

"I waited forty minutes in the waiting room before being called in. This is not the first time I have waited this long, & I've waited for an hour previous times. The waiting is too much, I will be seeking another provider as my obgyn going forward."

Hackensack Meridian Health Patient Review

"Dr. Cai and the team that support the office are the best. They are friendly, personable, approachable, and caring. Dr. Cai is the best. She guides, suggests and lays out the facts."

Hackensack Meridian Health Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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