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Hackensack Meridian Neuroscience Institute

NeurologyHackensack, NJ

★★★★☆3.6/55,657 reviews across 3 platforms

Ratings by platform

  • Birdeye (Hackensack Neurology Group): 4.8/5 (1,840)
  • Birdeye (New Jersey Neuroscience Institute at JFK): 2.5/5 (105)
  • Hackensack University Medical Center (Hospital-wide): 3/5 (3,712)

What patients say

Patients praise

  • Highly regarded medical expertise and knowledgeable specialists
  • Compassionate and patient care, particularly with long-term or complex conditions
  • Access to advanced, cutting-edge medical technologies and treatments
  • Effective, thorough communication from many individual physicians

Common complaints

  • Concerns regarding staff responsiveness and communication in some departments
  • Complaints about scheduling, insurance coordination, and administrative follow-up delays
  • Reports of long wait times for appointments and medical staff availability during scheduled sessions

In patients' words

"He was recommended to me by my primary doctor. I struck GOLD!!! ... What a nice, caring man. I did not feel rushed. He listened to everything I said... I walked away knowing he has my best interest at heart."

Healthgrades (Hackensack Neurology Group Patient Review)

"Dr Herman did not join the video call. We waited for 45 minutes for him to join. He did not. Phone calls to his office resulted in ZERO response."

Hackensack Meridian Health Patient Portal Review

"I would strongly urge anyone considering this office to do your research... I feel misled and taken advantage of. This has caused me a huge amount of stress, financially and emotionally."

Birdeye (New Jersey Neuroscience Institute at JFK)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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