Heart Care in New Jersey
Cardiology • Hackensack, NJ
Ratings by platform
- Momentary / CMS HCAHPS data: 3 out of 5 stars (Overall Hospital Rating) (3,712 patient surveys)
- Hackensack Meridian Health Provider Profile: 4.9 out of 5 stars (Individual Cardiology Provider) (112 ratings, 22 reviews)
What patients say
Patients praise
- High patient satisfaction with clinical expertise and physician competence
- Life-saving outcomes reported by patients for complex heart procedures and surgeries
- Strong communication and professionalism from specific cardiology providers
- Compassionate post-operative care reported by some patients
Common complaints
- Persistent reports of complex, unresolved, or incorrect billing issues
- Occasional complaints regarding long wait times and staff responsiveness in hospital settings
- Isolated negative experiences with nursing care or administrative communication
In patients' words
"I don't feel Dr. Kim is rushing through my appointment. He is prepared when he comes into the room, and answers all my questions. I am very happy to have him as my cardiologist."
— Hackensack Meridian Health Provider Profile"There physician billing us the worst . They try to bill patient what insurance says is not patients responsibility. ... Worst billing service EVER."
— LocalityBiz / DrRachelEidelman.com"Without the amazing care that I received from Dr. Anderson and the entire team at Hackensack Meridian Health, I wouldn’t be here today."
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