Mountain Lakes Behavioral Healthcare
Mental Health Clinic • Guntersville, AL
Ratings by platform
- Rehab.com: 2.39/5 (36 reviews)
- Google Reviews: 2.31/5 (35 reviews)
- Rehabs.com / ProjectKnow.com: 3.2/5 (4 reviews)
- Recovery.com: 2.2/5
What patients say
Patients praise
- dedicated and caring staff members identified by some patients
- helpful administrative staff and convenient scheduling processes
- supportive therapeutic environment reported by long-term patients
Common complaints
- reports of inadequate care and perceived indifference from staff
- complaints regarding high therapist turnover
- concerns about facility management and policies, including discharge practices
- insufficient duration of treatment programs
- limited availability of activities and amenities
In patients' words
"Despite what some reviewers are saying here, I can assure you the people who work for Mountain Lakes really do care. They go above and beyond to meet the level of care their clients need."
— Google Review/Rehab.com"the program is only a 30 day program, which in my opinion is nowhere near long enough to help someone with a serious problem."
— ProjectKnow review"Staff doesn’t really care about patients. according to a friend of mine they kicked her mother out after she got food poisoning from something they served her and she was in the lobby vomiting without a single care."
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