Guilford, CT Urgent Care - Docs Medical Group
Emergency Medicine • Guilford, CT
Ratings by platform
- Solv Health: 4.3/5 (34 reviews (for a related location))
What patients say
Patients praise
- Friendly and professional staff members
- Convenience of walk-in availability and online scheduling
- Efficient service for standard medical tests and minor injuries
- Helpful front desk staff reported by some patients
Common complaints
- Concerns regarding billing department accuracy, organization, and unreachability
- Inconsistent communication regarding wait times and clinic closures
- Reports of poor quality of care or misdiagnosis in some instances
- Privacy concerns regarding staff presence during examinations
In patients' words
"Having been going to this location for the last few months and the staff is always friendly and very helpful! Everyone had been so nice! The front desk ladies ..."
— Docs Medical Group Guilford CT website"Be careful!! The billing department makes errors and the billing staff is unreachable/incompetent. It is impossible to follow up..."
— vymaps.com review aggregate"Absolutely amazing care! The staff was friendly and professional. I felt well taken care of from start to finish."
— Docs Urgent Care Facebook page"MA should leave the room during time with provider. Personal questions were awkward and uncomfortable to answer with them standing there."
— Solv Health review for DOCS Medical GroupMore clinics in Guilford
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