Yale New Haven Health Urgent Care - Groton
Emergency Medicine • Groton, CT
Ratings by platform
- Solv Health: 4.46 out of 5 stars (Over 1,100 reviews)
What patients say
Patients praise
- Caring, professional, and compassionate staff (doctors, PAs, nurses, and front desk)
- Efficient and clean facility environment
- Thorough medical evaluations and treatments
- High patient recommendation rates
- Convenient booking and wait time visibility tools
Common complaints
- Long wait times despite booking appointments or receiving text notifications
- Inconsistent communication regarding estimated wait times
In patients' words
"I dont think I have ever come across this level of care. It was STELLAR. My 17 yo daughter had been really unwell... Dr Gordon and his staff made sure she was at least going to feel better real soon."
— Solv Health review"This is completely ridiculous, especially after I was told the “original” wait time was an hour and a half. I then ended up waiting an hour and a half to be seen on top of the original wait time. This totaled my wait time to 3 hours, COMPLETELY UNACCEPTABLE."
— Patient review on a-better-place.comMore clinics in Groton
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