Pequot Health Center - Groton - Lawrence + Memorial Hospital
Emergency Medicine • Groton, CT
Ratings by platform
- Birdeye: 3.5/5 stars (274)
- Yahoo Local: 3.0/5 stars (27)
What patients say
Patients praise
- Efficiency and convenience for routine services like blood work and radiology
- Professionalism and caring behavior from the nursing staff in several instances
- Short wait times for non-emergency or specific specialty appointments compared to large hospitals
- Positive experiences with urgent care staff and nurse practitioners in certain visits
Common complaints
- Perceived dismissiveness or lack of bedside manner by some medical providers
- Reports of misdiagnosis or concerns about clinical competence in the emergency department
- Long wait times and slow patient processing ("fast track" not being fast)
- Billing concerns, specifically high costs for emergency services compared to standard hospital visits
- Staff communication issues, including rude or difficult interactions with specific personnel
In patients' words
"Basically dismissed my problem as a miscarriage and wanted to send me home as they were about to close... If the nurses hadn't insisted I got an ultrasound, I may have died from internal bleeding from the rupturing tube."
— A-Better-Place.com Review"DO NOT GO HERE UNLESS ITS AN EMERGENCY!! Or risk a ridiculously high bill! They are IN MY BCBS NETWORK yet... I was shocked days later after being charged almost $4,000 for Bronchitis."
— Network of Care Review"I absolutely love Pequot for blood work and radiology. They are very quick and easy. Staff is always friendly and caring."
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