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Lakelands ENT

Audiology • Greenwood, SC

★★★★☆4.4/552 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.4/5 (23 reviews)
  • WebMD: 4.5/5 (15 reviews)
  • Vitals: 4.4/5 (14 reviews)

What patients say

Patients praise

  • Compassionate and caring physicians
  • Professional and knowledgeable staff
  • Attentive care and thorough explanations
  • Effective treatments and follow-up care

Common complaints

  • Customer service concerns
  • Perception of rushed office visits

In patients' words

"Dr Kevin Rust is remarkable in every way! He makes u feel understood and answers and addresses every concern. He has gone over and above not just for me, but other patients I have heard."

— WebMD user review

"The very best, most compassionate doctor I have ever encountered. It is an honor to be a patient of Dr. Rust. I highly recommend him."

— Vitals user review

"The worst customer service I have ever received. Very quick to get you out of the office without actually looking into your issues."

— MapQuest user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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