Family Healthcare Greenwood
Family Medicine • Greenwood, SC
Ratings by platform
- Self Regional Healthcare provider portal: 4.9 out of 5 stars (based on 141 ratings) (141 ratings, 22 reviews (for specific provider Todd Gallman, MD at Tower Pointe))
What patients say
Patients praise
- Attentive, caring, and thorough physicians
- Friendly nursing and support staff in certain instances
- Convenient locations and clean facilities
- Minimal wait times for some patients
Common complaints
- Unprofessional or rude front desk and administrative staff
- Communication issues, such as difficulty reaching the office by phone or failure to return calls
- Concerns about scheduling, including long wait times for appointments and dismissal from the practice for missed appointments
- Perceived lack of organization or accountability regarding lab tests and patient records
In patients' words
"I don’t know that I’ve considered giving a doctor’s office a 5 star review, but I would give 5+ stars to Dr Atkinson and the staff at Family Healthcare. Dr Atkinson is wonderful and attentive. The front desk staff is extremely friendly. The nurses have been wonderful with our children. We’ve had very minimal wait times."
— Sarah A on LocalityBiz"They are rude, unprofessional, unorganized and insensitive to their patients matters if they did something wrong. Instead of taking accountability and trying to fix the problem."
— Saumario Jennings on LocalityBiz regarding Tower Pointe location"The doctors and staff were friendly and helpful, however it took three months to get a new patient appointment. It sounds par for the course with self regional family practices though."
— Amanda K on LocalityBiz regarding Coronaca locationMore clinics in Greenwood
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