OB/GYN - Greensburg - Independence Health System
Women’s Health • Greensburg, PA
Ratings by platform
- WebMD Care (Dr. James Nolfi): 4.5/5 (45 ratings)
- WebMD Care (Dr. Randi Turkewitz): 4.0/5 (19 ratings)
- WebMD Care / US News Health (Dr. Natalie Plevelich): 3.0/5 (8 ratings)
What patients say
Patients praise
- Some individual doctors are praised for being knowledgeable, thorough, and caring
- Patients appreciate doctors who take time to explain conditions and listen to concerns
- Successful clinical outcomes reported by some patients
Common complaints
- Dissatisfaction with administrative staff and customer service responsiveness
- Concerns about poor communication regarding appointments and care plans
- Reports of impersonal bedside manner from some providers
- Difficulties with appointment scheduling and administrative follow-through
- General system-wide complaints regarding billing and long wait times within Independence Health System
In patients' words
"With my second pregnancy and the merger of Excela to Independence Health System, I've noticed a severe decline in their care, customer service, and basic compassion. Terrible customer service, especially from the administrative staff and the techs."
— LocalityBiz user review"Dr. Nolfi is a wonderful doctor. He takes his time, explains everything thoroughly, and offers input and suggestions without being pushy."
— WebMD Care user review"She was very rude and did not have a good bedside manner. Did not answer any questions."
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