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HCRC Greenfield, MA Opioid Addiction Recovery & ... logo

HCRC Greenfield, MA Opioid Addiction Recovery & ...

Addiction MedicineGreenfield, MA

★★★★☆4.2/520 reviews across 1 platforms

Ratings by platform

  • Google Reviews / Birdeye: 4.2 out of 5 stars (20-21 reviews)

What patients say

Patients praise

  • staff are described as caring and supportive
  • counselors and directors are frequently praised for their dedication
  • program is credited with helping patients maintain sobriety for extended periods
  • facility improvements (such as adding medication windows) have increased operational efficiency

Common complaints

  • reports of long wait times for service
  • counselors managing very large caseloads
  • challenges for patients in adhering to strict program rules and requirements for take-home medication status

In patients' words

"I would highly recommend HCRC greenfield if you’re looking to get into treatment or already in treatment. The staff there are so nice and really care."

Patient Review (via LocalityBiz)

"The staff is very kind, and they're also very serious about their jobs. This place has helped me and my wife stay sober for years."

Patient Review (via LocalityBiz)

"They do the best they can with what they have... It is a process to attain 'take home' status. Many rules and guidelines to follow... However much they need it.. The bottom line is this program and facility saves many lives, every day."

Patient Review (via LocalityBiz)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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