Behavioral Health
Behavioral Health • Greenburgh, NY
Ratings by platform
- Aggregated review data for Westchester Community Health Center - Greenburgh: 2.2/5 (86)
- WebMD for Greenburgh Health Center: 5/5 (1)
What patients say
Patients praise
- Helpful and friendly interactions with some staff members when properly timed or reached early in the day
- Comprehensive outpatient services covering forensic mental health and psychotherapy
- Accessibility for those requiring specific language support or legal/criminal justice referrals
Common complaints
- Excessive wait times, sometimes lasting several hours for short appointments
- Perceived lack of communication between medical staff, nurses, and administrative personnel
- Rude or unprofessional behavior from reception and administrative staff
- Frequent turnover of medical providers and lost medical records
- Frustration with administrative organization and booking processes
In patients' words
"No matter how early you come to your appointment expect to wait 3-5 hours to be seen by the doctors for only 5 minutes. Nobody really truly cares anymore."
— Reviewer on Promallu/Aggregated review data"Overall it took over 3 hrs to get my physical... coming early the next morning was like day & night. I got in & left within 20 mins. The staff were helpful & friendly."
— Reviewer on A-Better-Place.comMore clinics in Greenburgh
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