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Michael Setzen, MD

Otolaryngology (ENT) • Great Neck, NY

★★★★★4.9/5504 reviews across 4 platforms

Ratings by platform

  • WebMD / Vitals: 4.0/5 (21 reviews)
  • Healthgrades: 3.8/5 (5 reviews)
  • Healthgrades: 4.9/5 (343 reviews)
  • US News & World Report: 5/5 (135 reviews)

What patients say

Patients praise

  • High clinical expertise and successful surgical outcomes
  • Compassionate and thorough care reported by many patients
  • Effective communication and clear explanation of treatment plans
  • Professional and helpful support staff in select practices

Common complaints

  • Reports of long wait times at certain offices
  • Occasional complaints regarding administrative staff and appointment scheduling difficulties
  • Instances of poor bedside manner or feeling rushed during appointments
  • Billing concerns regarding specific office fees

In patients' words

"Dr. Werber is the best, I couldn't say it any better, and his office staff is very friendly and professional. I highly recommend him if you want the best ENT."

— Great Neck ENT website

"Dr. Harris is a fantastic doctor and surgeon, I would give him six stars if I could! He takes the time to answer all questions and explains everything thoroughly."

— Vitals

"Dr. Etra rushed through my entire appointment - he consistently cut me off while I was talking and jumped to conclusions... I'm not convinced I actually had his attention at any point."

— Healthgrades

"Waited about an hour to see him. Not a good bedside manner at all. Very obnoxiou, rude, and an 'I know better than anyone' attitude."

— Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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