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Great Neck Ear, Nose & Throat

Otolaryngology (ENT) • Great Neck, NY

★★★★☆4.2/545 reviews across 4 platforms

Ratings by platform

  • Zocdoc, Yelp for Dr. Josh Werber: 4.79/5
  • Healthgrades for Dr. Richard Etra: 3.5/5 (17 reviews)
  • Vitals for Dr. Elliot Goldofsky: 3.9/5 (10 reviews)
  • Great Neck ENT practice testimonials page: 5/5 (18 reviews)

What patients say

Patients praise

  • High patient satisfaction with Dr. Josh Werber and Dr. Haunss, frequently noted as caring, attentive, and skilled
  • Successful surgical outcomes for procedures like sinus surgery and septum repair
  • Helpful, friendly, and accommodating office staff reported by some patients for certain practitioners

Common complaints

  • Reports of long wait times and unresponsive or unhelpful office staff
  • Complaints regarding poor bedside manner, being rushed, or feeling dismissed by certain practitioners
  • Issues with insurance acceptance and billing transparency

In patients' words

"Dr. Werber was the third ENT I saw about my deviated septum. He was able to repair my nose quickly and efficiently, and one month later, I can breathe!"

— Yelp Review for Dr. Josh Werber

"Dr. Etra rushed through my entire appointment - he consistently cut me off while I was talking and jumped to conclusions... I'm not convinced I actually had his attention at any point."

— Healthgrades Review for Dr. Richard Etra

"Not a good bedside manner at all. Very obnoxiou, rude, and an "I know better than anyone" attitude. He does not talk to you like a normal person, is dismissive, and very cold."

— Vitals Review for Dr. Elliot Goldofsky

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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