Klinic
Urgent Care • Granite City, IL
Ratings by platform
- Apple App Store: 3.4/5
What patients say
Patients praise
- convenience of online/virtual access
- professionalism and caring demeanor reported by some users
- access to weight loss and specialized medical care without office visits
Common complaints
- reports of unreliable provider availability and "no-shows"
- billing and refund complications including double-charging
- communication difficulties with customer service and providers
- concerns regarding inaccurate prescriptions and misinformation about medication supplies
In patients' words
"The doctor has no showed multiple times, every prescription he was supposed to call in, he didn’t and I would have to go through a huge hassle of communicating through the apps customer service rep."
— Apple App Store Review (Klinic Care App)"Was directly lied to and told I would be given 2 weeks of medication, only to find out they give me one week of medication... Waste of time and waste of money. Don’t be fooled like I was!!!"
— Apple App Store Review (Klinic Care App)More clinics in Granite City
Granite City Urgent Care
Patients praise: Convenience of a local urgent care option · Efficient service for some patients.
Gateway Regional Medical Center
Patients praise: praise for specific nurses and doctors for kindness and thoroughness · some patients reported positive outcomes and satisfactory care experiences.
SSM Health Cardinal Glennon Pediatrics
Patients praise: Providers are described as amazing, favorites, and informative · Staff are commended for explaining procedures clearly and answering questions thoroughly.
Clarkson Eyecare
Patients praise: professional and thorough eye care (for specific providers like Dr. Joann Adams) · convenient operating hours.
Quantum Vision Centers
Patients praise: Thorough and knowledgeable clinical examinations · Friendly, professional, and efficient staff interactions.
Bradford Vision Center
Patients praise: Professional and attentive eye care by Dr. Bradford · Clean, bright, and pleasant office atmosphere.
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