Gateway Regional Medical Center: Primary and Emergency Care
Urgent Care • Granite City, IL
Ratings by platform
- Rehab.com: 2.16/5 (315 reviews)
- MedicalRecords.com: 2.2/5 (112 reviews)
- Healthgrades: 40% of patients recommend (significantly lower than national average)
What patients say
Patients praise
- praise for specific nurses and doctors for kindness and thoroughness
- some patients reported positive outcomes and satisfactory care experiences
Common complaints
- long wait times in the emergency room
- perceived staff neglect and poor communication
- dissatisfaction with behavioral health services and mental health unit care
- concerns about cleanliness and facility maintenance
- unprofessional conduct reported by some patients
In patients' words
"The waiting room area was very messy and filled with trash, and I had to wait for nearly three hours just to be called back to a room. The nurses seemed completely overwhelmed and rushed..."
— Rehab.com"My sister went here recently and it was a great experience. Traci, RN in ER took such great care of her... she was literally the best in every way."
— MedicalRecords.com"Kettler unit is a nightmare. Short-staffed to a dangerous degree, staff was extremely neglectful to needier patients."
— YelpMore clinics in Granite City
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Granite City Nameoki Eye Doctors & Eye Care Providers
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Eye Doctors and Eye Care Providers in Granite City, IL
Patients praise: Thorough and knowledgeable clinical examinations · Friendly, professional, and efficient staff interactions.
Bradford Vision Center: Optometrist / Eye Doctor in Granite City IL
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