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Granite City Urgent Care - Urgent Care Walk-in Clinic logo

Granite City Urgent Care - Urgent Care Walk-in Clinic

Primary CareGranite City, IL

★★★☆☆2.8/553 reviews across 3 platforms

Ratings by platform

  • Birdeye: 2.6 out of 5 stars (based on 24 reviews) (24 reviews)
  • Solv Health: 2.3 out of 5 stars (N/A (profile page))
  • Apple Maps/Yelp platform overlap: 2.9 out of 5 stars (29 reviews)

What patients say

Patients praise

  • efficient and quick service
  • professional and kind medical staff in some instances
  • convenience of a local walk-in clinic option
  • thorough examinations reported by some patients

Common complaints

  • reports of patients being turned away before the official closing time
  • perceived rudeness or unfriendliness of some staff members
  • complaints regarding patient intake policies

In patients' words

"Arrived at 740pm with my daughter who had a sore throat. Three lazy ladies sitting at the front desk, one black lady claiming that they are done for the day and is wrapping up service for one customer in the back. I said, but the sign says till 8pm..."

Birdeye/Google Review

"The Urgent Care was quick and efficient. Filled out paperwork and got taken right back. I didn’t have to wait for the doctor. She didn’t rush in and out, she listened to my complaints and did a thorough exam."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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