Gateway Regional Medical Center: Primary and Emergency Care
Primary Care • Granite City, IL
Ratings by platform
- Rehab.com: 2.16/5 (315 reviews)
- MedicalRecords.com: 2.2/5 (112 reviews)
What patients say
Patients praise
- Instances of kind and helpful individual nurses and doctors
- Satisfactory care for specific routine or manageable health issues
Common complaints
- Long waiting room times
- Perceived neglectful or rude staff behavior
- Poor communication and responsiveness from medical staff
- Cleanliness issues in facilities
- Negative experiences in specific units such as behavioral health or emergency care
In patients' words
"told them I was having arm and chest pain and they made me sit in the waiting room for 40 minutes while I was actively having a stroke."
— Rehab.com"My sister went here recently and it was a great experience. Traci, RN in ER took such great care of her. She stayed w her. Made her comfortable."
— MedicalRecords.com"Absolutely terrible. Kettler unit is a nightmare. Short-staffed to a dangerous degree, staff was extremely neglectful to needier patients."
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