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Corewell Health Grand Rapids Hospitals Physical Therapy

Physical Therapy • Grand Haven, MI

What patients say

Patients praise

  • Professional and knowledgeable staff in related departments like Spine and Pain Management
  • High patient satisfaction scores for specific providers (e.g., in Physical Medicine and Rehabilitation)
  • Positive experiences with personalized, one-on-one care in some Corewell Health rehabilitation locations

Common complaints

  • Concerns regarding billing practices and difficulty resolving payment issues
  • Negative experiences with therapy consistency and continuity of care
  • Complaints about administrative processes such as referral requirements

In patients' words

"Absolute worst experience with their billing department! Ive been billed twice for a $2000 bill and nobody there has been able to get this corrected."

— Better Business Bureau Review for Corewell Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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