Corewell Health Grand Rapids Hospitals Physical Therapy
Physical Therapy • Grand Haven, MI
Ratings by platform
- Birdeye (Spectrum Health Outpatient Rehabilitation - Grand Haven): 2.3 out of 5 stars (3 reviews)
- Corewell Health Spine and Pain Management (Grand Haven provider): 4.8 out of 5 stars (171 ratings, 59 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff in related departments like Spine and Pain Management
- High patient satisfaction scores for specific providers (e.g., in Physical Medicine and Rehabilitation)
- Positive experiences with personalized, one-on-one care in some Corewell Health rehabilitation locations
Common complaints
- Concerns regarding billing practices and difficulty resolving payment issues
- Negative experiences with therapy consistency and continuity of care
- Complaints about administrative processes such as referral requirements
- Serious allegations of professional misconduct by a former physical therapist within the broader organization
In patients' words
"I was trying to get back to work and I was discharged abruptly with no warning... I felt pretty embarrassed... I’ll go to Mary Free bed."
— LocalityBiz Review for Corewell Health PT (Rockford location)"Absolute worst experience with their billing department! Ive been billed twice for a $2000 bill and nobody there has been able to get this corrected."
— Better Business Bureau Review for Corewell HealthMore clinics in Grand Haven
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