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Trinity Health Medical Group, Neurology

Neurology • Grand Haven, MI

★★★★☆4.2/55 reviews across 1 platform

Ratings by platform

  • Birdeye: 4.2/5 (5 reviews)

What patients say

Patients praise

  • Providers are frequently described as knowledgeable, kind, and compassionate
  • Patients report that doctors take their time, listen thoroughly, and explain medical issues in understandable terms
  • High satisfaction with the interdisciplinary approach and thoroughness of exams
  • Strong bedside manner noted by many patients

Common complaints

  • Instances of rigid appointment policies causing patients to be refused service for lateness
  • Occasional complaints regarding dismissed concerns or lack of communication
  • Frustration with appointment scheduling and frequency of changes

In patients' words

"Dr. Shemme was so kind and compassionate. He thought about our case and had his office follow up with a suggested test.He never rushed our appointment, listened very carefully, asked to make sure we understood his information and had no further questions."

— Patient review for Dr. Andersen Shemme

"I have seen a number of neurologists including Mayo Clinic and U of M and she is of similar or exceeding their expertise. I am so happy she is here . We need her, I need her. So grateful she has decided to have her practice here."

— Patient review for Dr. Emily Johnson

"The bus got her there 15 minutes late and they refused to see her. Not like, oh you may have to wait a little longer so she can fit you in now... Just flat out no. Super rotten."

— Patient review via Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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