Trinity Health Medical Group, Neurology - Grand Haven
Neurology • Grand Haven, MI
Ratings by platform
- Official Provider Ratings (Trinity Health/Ratings.MD): 4.9/5 (129 verified ratings (for Dr. Emily Johnson))
- Official Provider Ratings (Trinity Health): 4.9/5 (147 ratings (for Sara Grevers, NP))
- Official Provider Ratings (Trinity Health): 4.9/5 (32 ratings (for Dr. Andersen Shemme))
- Birdeye: 4.2/5 (5 reviews)
What patients say
Patients praise
- Providers are frequently described as knowledgeable, kind, and compassionate
- Patients report that doctors take their time, listen thoroughly, and explain medical issues in understandable terms
- High satisfaction with the interdisciplinary approach and thoroughness of exams
- Strong bedside manner noted by many patients
Common complaints
- Instances of rigid appointment policies causing patients to be refused service for lateness
- Occasional complaints regarding dismissed concerns or lack of communication
- Frustration with appointment scheduling and frequency of changes
In patients' words
"Dr. Shemme was so kind and compassionate. He thought about our case and had his office follow up with a suggested test.He never rushed our appointment, listened very carefully, asked to make sure we understood his information and had no further questions."
— Patient review for Dr. Andersen Shemme"I have seen a number of neurologists including Mayo Clinic and U of M and she is of similar or exceeding their expertise. I am so happy she is here . We need her, I need her. So grateful she has decided to have her practice here."
— Patient review for Dr. Emily Johnson"The bus got her there 15 minutes late and they refused to see her. Not like, oh you may have to wait a little longer so she can fit you in now... Just flat out no. Super rotten."
— Patient review via BirdeyeMore clinics in Grand Haven
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