Primary Care – Grand Haven
Internal Medicine • Grand Haven, MI
Ratings by platform
- Trinity Health Medical Group, Primary Care & Pediatrics - Grand Haven: 4.8 out of 5 (338 ratings)
- Premier MD Plus: 3.8 out of 5 (85 reviews)
- Corewell Health (Dr. Luke D Ragon): 4.9 out of 5 (92 reviews (277 ratings))
- Kimberley Fulton, PA-C: 5.0 out of 5 (103 comments (278 ratings))
- Dr. Kyle Kramer, DO: 4.9 out of 5 (116 comments (382 ratings))
What patients say
Patients praise
- High appreciation for individual providers (doctors/PAs/NPs) for being thorough, caring, and attentive listeners
- Patients feeling valued and understood during visits
- Collaborative and personalized approach to care planning
- Responsive communication from providers when contacted directly
Common complaints
- Difficulty with front office staff and customer service responsiveness
- Issues with prescription management and communication via portals
- Long wait times for appointments and delays in care delivery
- Frustrations with administrative processes like referrals and appointment scheduling
In patients' words
"Dr. Reidy is amazing, however his front office staff offers the absolutely worst, rudest customer service I have ever experienced."
— Trinity Health Medical Group patient review"Everyone at this office is so friendly and they care about their patients, you are not just a number. This is, hands down, the best Primary Care I have experienced."
— Holland Hospital Primary Care patient review"Kim is the best PA I’ve ever had, she is intelligent, honest, caring, kind and listens empathetically."
— Patient review for Kimberley Fulton, PA-C"The daytime people at front reception are terrible. I was sent home for being 10 minutes late with no discussion... Bottom line is that your front end people need training in how to be empathetic and kind."
— Patient review for Dr. Kyle Kramer, DOMore clinics in Grand Haven
Trinity Health Medical Group, Primary Care & Pediatrics
Patients praise: High ratings for individual providers (many physicians and NPs have ratings above 4.5/5) · Patients feeling valued, respected, and listened to by specific clinicians.
Corewell Health Obstetrics and Gynecology - Grand Haven
Patients praise: Providers are described as kind, patient, and non-judgmental. · Staff are noted for being professional, thorough, and taking time to listen to patient needs..
Preventative Cardiology
Patients praise: High levels of patient satisfaction with individual cardiologists and NPs who are described as good listeners and knowledgeable · Appreciation for providers who explain medical options clearly and do not rush appointments.
Trinity Health Medical Group, Neurology - Grand Haven
Patients praise: Providers are frequently described as knowledgeable, kind, and compassionate · Patients report that doctors take their time, listen thoroughly, and explain medical issues in understandable terms.
Physical Therapy in Grand Haven, MI | Ivy Rehab
Patients praise: knowledgeable and attentive staff · significant improvements in mobility and pain management.
Geriatric Medicine - Find a Physician or Specialist - Corewell Health
Patients praise: attentive listening · compassionate care.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.