Corewell Health Family Medicine and Internal ...
Hospital Medicine • Grand Haven, MI
Ratings by platform
- Corewell Health Provider Page (Dr. Lauren E. Lane): 5.0 out of 5 (84 reviews (228 ratings))
- Corewell Health Provider Page (Dr. Luke D. Ragon): 4.9 out of 5 (92 reviews (277 ratings))
- WebMD Care (Dr. Logan Walker): 3.0 out of 5 (3 reviews (3 ratings))
What patients say
Patients praise
- High provider-specific ratings for individual physicians, often averaging near 5 out of 5 stars
- Physicians described as personable, attentive, and professional by some patients
- Transparent collection of patient feedback through internal survey systems
Common complaints
- Concerns regarding billing practices, including unexpected "facility fees" and coding issues
- Difficulties in reaching office staff by phone and getting timely responses
- Frustration with scheduling flexibility and perceived lack of empathy from staff during medical concerns
- Reports of administrative errors in insurance and billing processing
In patients' words
"Very personable, allows adequate time to listen, caring, professional yet down to earth. Probably the best primary care doctor I've ever had."
— Patient review for Dr. Logan Walker"Imagine my shock when the bill I received from the Corewell Family Health practice was $2,542.00... They are now adding a 'facility fee' of $2,010.00... I cannot believe a hospital system is gouging our insurances this way!"
— Customer review on Better Business Bureau regarding Corewell Health billingMore clinics in Grand Haven
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