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Trinity Health Medical Group, Geriatrics - Grand Rapids Hospital

Geriatric MedicineGrand Haven, MI

★★★★☆3.7/5685 reviews across 3 platforms

Ratings by platform

  • Trinity Health Michigan (Internal): 5 out of 5 (29 (and 43))
  • Birdeye (Trinity Health Grand Rapids): 3.2 out of 5 (496)
  • Healthgrades / SeniorHealthDatabase: 66% recommendation rate
  • Trinity Health Michigan (Provider-specific): 4.9 out of 5 (160)

What patients say

Patients praise

  • Kind, attentive, and supportive staff in hospital and clinical settings
  • Physicians and providers who are described as good listeners and compassionate
  • Clear communication of medical information during care visits
  • Effective coordination of care and successful patient outcomes

Common complaints

  • Communication delays with surgical procedures and discharge processes
  • Reports of rushed appointments and feeling unheard by some providers
  • Issues with follow-up on medical concerns and referrals

In patients' words

"Amazing staff and doctors. My mom was in the ICU... daytime and nighttime staff were very attentive and supportive."

Birdeye (Trinity Health Grand Rapids)

"The appointments feel rushed and the depths I need are not met. I never leave complaining reviews, and I hope this is anonymous..."

Ratings.MD

"Dr. Passinault is always amazing. He listens well, and focuses on me and my health as if I was the only patient on the office."

Trinity Health Michigan (Provider profile)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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