Walk-In Clinic in Grand Forks, ND
Urgent Care / Walk-In Clinic • Grand Forks, ND
Ratings by platform
- Birdeye (for Aurora Urgent Care: Masa Cedric MD): 4.3 out of 5 stars (10 reviews)
- Birdeye (for Altru Health System): 3.6 out of 5 stars (486 reviews)
What patients say
Patients praise
- Convenience and accessibility for non-emergency or unexpected health needs
- Professional and helpful service experienced by some patients
- Efficiency for minor conditions
Common complaints
- Reports of billing issues, specifically unexpected "facility use" fees in addition to standard service charges at some clinics
- Concerns regarding bedside manner, perceived lack of care, and dismissive attitudes from some providers
- Difficulties with communication, such as long wait times on the phone, ineffective administrative processes, and delays in receiving lab results
- Frustration with the referral process and lack of follow-up care
In patients' words
"SCAM. Altru is purposely pushing people toward their express clinic so they can charge an exorbitant 'facility use' fee... my insurance got double billed for the same visit."
— LocalityBiz review of Altru Express Clinic"I was happy with service at Aurora - fast service from start to finish - went in for sinus infection; she was very professional."
— Birdeye review of Aurora Urgent Care"The office doesn’t work in a timely manner, taking almost 2 weeks to get the lab results to our primary."
— Birdeye review of Altru Health SystemMore clinics in Grand Forks
Sanford Grand Forks Clinic
Patients praise: high ratings for specific individual providers (e.g., ratings often above 4.5/5) · convenience of non-emergency medical services without an appointment.
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Laser | Cataract | Lasik | Corneal | Surgery | Best | Grand Forks ND
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Sanford Dermatology Clinic in East Grand Forks, MN
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