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Sanford Grand Forks Clinic

Urgent Care / Walk-In ClinicGrand Forks, ND

★★★★★4.9/5773 reviews across 3 platforms

Ratings by platform

  • Sanford Health Official Site (Provider: Brooke Maatz): 4.8/5 stars (182 ratings) (182)
  • Sanford Health Official Site (Provider: Ann Mason): 4.9/5 stars (561 ratings) (561)
  • Sanford Health Official Site (Provider: Rachel Kvasager): 4.4/5 stars (30 ratings) (30)

What patients say

Patients praise

  • high ratings for specific individual providers (e.g., ratings often above 4.5/5)
  • convenience of non-emergency medical services without an appointment

Common complaints

  • allegations of rude or unhelpful customer service from front desk staff
  • concerns regarding billing practices and costs for short consultations
  • complaints about ineffective or dismissive communication from medical providers
  • reports of poor bedside manner

In patients' words

"Front desk is vary rude."

LocalityBiz Review

"Just got a bill, they charged my insurance almost $200 for a LESS THAN 5 MINUTE VISIT that did absolutely NOTHING to help me... Please avoid these crooks at all costs."

LocalityBiz Review

"Will ignore underlying problems and will prescribe LOTS of Percocet. Great if you need narcotics. Or want them. Very bad for diagnosis and treatment."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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