Ascension Columbia St. Mary's - Grafton - Urgent Care
Urgent Care • Grafton, WI
Ratings by platform
- Solv Health: 3.0/5 (Not specified (average rating))
- Yelp: 1.5/5 (10 reviews)
What patients say
Patients praise
- Friendly and compassionate staff
- Efficient and timely service for some patients
- Respectful communication
Common complaints
- Complex and unexpected billing practices (e.g., facility fees)
- Complaints about being redirected to the Emergency Room
- Negative experiences with staff interaction or bedside manner
In patients' words
"Worst of the worst. Went there for an infected ankle was there for five minutes and the doctor (Kate R.) refused me care and said I should go to the E.R. instead."
— Yelp User Review"People should be aware this says urgent care but they Bill hospital charges. This makes a difference for those people that pay a different co-pay for hospital and urgent care."
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