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Cardiology Near Me in Grafton, WI - Ascension logo

Cardiology Near Me in Grafton, WI - Ascension

Cardiac CareGrafton, WI

★★★★★4.9/51,520 reviews across 4 platforms

Ratings by platform

  • Ascension Healthcare (Dr. Paul Pienkos): 4.8/5 (356)
  • Ascension Healthcare (Dr. James Troken): 4.8/5 (300)
  • Ascension Healthcare (Dr. Nguyen H. Phan): 4.9/5 (860)
  • U.S. News & World Report (Dr. James R. Troken): 5/5 (4)

What patients say

Patients praise

  • Many cardiology and electrophysiology specialists have high patient ratings (frequently 4.8-5.0 range)
  • Physicians often praised for thoroughness, active listening, and clear communication
  • Patients appreciate professional staff and efficient appointment scheduling in some primary and specialized care settings

Common complaints

  • Significant concerns regarding billing errors and communication with billing customer service
  • Reports of delays in resolving billing disputes, sometimes requiring external intervention
  • Anecdotal reports of long wait times and perceived lack of attention in emergency/hospital settings

In patients' words

"Patients consistently praise this provider for their thoroughness and communication skills. They appreciate the provider's willingness to explain conditions, treatment options, and potential outcomes in a clear and understandable way."

U.S. News & World Report - Dr. James R. Troken summary

"No one else seemed to care or help for well over a year. The lack of help and customer service with Ascension billing and has been eye-opening."

AOL / Public Investigator - Patient complaint regarding billing issues

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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