Aurora Orthopedics - Grafton, WI - 53024 - Aurora BayCare
Orthopedic • Grafton, WI
Ratings by platform
- Healthgrades: 81% patient recommendation rate (hospital-wide) (N/A)
- Healthgrades (Dr. Stephen Kurtin): 4.1/5 stars (15 reviews)
- Healthgrades (Dr. Michael Anderson): 4.5/5 stars (17 reviews)
- U.S. News & World Report (Dr. Stephen Kurtin): 5/5 stars (70 reviews (aggregated))
What patients say
Patients praise
- Many patients praise the skill and expertise of specific orthopedic surgeons
- Nursing staff described as supportive, caring, and attentive in several reviews
- High patient recommendation rates for the medical center overall (approximately 81%)
- Positive surgical outcomes for many orthopedic patients
- Clean and well-maintained medical clinic environment mentioned in some feedback
Common complaints
- Long wait times, particularly in the emergency department
- Frustration with billing and insurance coverage communication
- Concerns regarding staff behavior and perceived lack of empathy from some providers
- Occasional reports of poor patient-provider communication or dismissive attitudes
- Isolated reports of clinical or procedural dissatisfaction, such as pain during staple removal or issues with IV placement
In patients' words
"Had bilateral replacements in February by Dr. Kurtin and am doing great! He and his Team are amazing!"
— Nextdoor"My knee was a revision surgery and more complicated, and required over 40 staples... the staple removal was unbearably... It was excruciating. I have had staples removed before.. and have never experienced this."
— Healthgrades (Dr. Michael Anderson review)"Many users have praised the supportive and caring nursing staff, highlighting their attentiveness during critical moments. However, experiences in the emergency department have raised concerns about service quality and wait times."
— Wheree (Aurora Medical Center Grafton)More clinics in Grafton
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