Aurora Orthopedics - Grafton, WI - 53024
Orthopedic • Grafton, WI
Ratings by platform
- Healthgrades: 4.1/5 stars (15 reviews)
- U.S. News & World Report (for Dr. Steve Kurtin): 5/5 overall patient experience rating (70 ratings)
- Vitals: 4.1/5 stars (5 reviews)
What patients say
Patients praise
- Successful surgical outcomes, particularly hip and knee replacements
- Supportive and friendly nursing/support staff
- Thorough explanations and attentive care reported by some patients
- High level of patient satisfaction noted for certain providers
Common complaints
- Perceived lack of empathy or compassion from providers
- Perceived dismissal of patient concerns or pain
- Frustration with diagnostic processes, such as requirements for physical therapy before imaging
- Concerns regarding communication style and bedside manner
In patients' words
"I've had both hips replaced here within the last two months. The level of care is outstanding--I'd give it 10+ stars if I could."
— LocalityBiz Review"I went to see Dr Darr and he had me do more x-rays and then told me, "you may have a torn ligament, but you need to do 3-4 weeks of PT before ill give you an MRI." I was crying from being in pain and frustrated."
— LocalityBiz Review"I had my knee replaced by Dr. Kurtin in 2023. He did a great job on my knee, which qualifies him for a great technician. However, when I developed a serious digestive system illness shortly after surgery, he and others in his office did nothing and offered no compassion."
— Healthgrades ReviewMore clinics in Grafton
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