Goshen Family Physicians | Family Medicine Clinic | United States
Internal Medicine • Goshen, IN
Ratings by platform
- BirdEye: 4.4 out of 5 stars (40 reviews (for a specific provider at the practice))
- Yelp: 2.5 out of 5 stars (5 reviews)
What patients say
Patients praise
- Some patients report the facility is clean
- Positive experiences with specific providers, nurses, and nurse practitioners
- Helpful and kind medical staff mentioned by some long-term patients
- Short wait times noted by some reviewers
Common complaints
- Billing and collection issues, including unexpected collection notices without prior communication
- Office staff perceived as rude, unprofessional, or unhelpful
- Inconsistent communication regarding insurance and balances
- Concerns about patient privacy and HIPAA compliance regarding billing communication
- Some patients reported feeling underserved or dismissed during appointments
In patients' words
"Billing is terrible. Nothing gets sent until you get a letter saying they tried to contact you multiple times (never happened) and now you're extremely delinquent."
— LocalityBiz review"Accounts have been sent to collections without direct notice to the patient... Insurance issues are not clearly communicated, and prescription refills may be denied through the portal without prior explanation."
— WebMD review"I saw nurse practitioner Laura she was amazing! Everyone is very caring, very thorough, and explain things very well."
— Yelp review (via MapQuest)More clinics in Goshen
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