
Cape Ann Medical Center
Primary Care • Gloucester, MA
Ratings by platform
- Birdeye (aggregating Google and Facebook): 2.4/5 (46 reviews)
What patients say
Patients praise
- Compassionate and attentive care from some staff and providers
- Timely access to appointments for some patients
- Appreciation for long-term patient-provider relationships
- Respectful and personalized treatment environment
Common complaints
- Difficulty reaching staff via phone
- Frustration with administrative processes or responsiveness
- Negative experiences with specific providers
- Concerns regarding professionalism or quality of care
In patients' words
"Just try calling this place, it is a nightmare. You have to leave a message and they get back to you."
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