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Cape Ann Medical Center

Primary Care • Gloucester, MA

★★☆☆☆2.4/546 reviews across 1 platform

Ratings by platform

  • Birdeye (aggregating Google and Facebook): 2.4/5 (46 reviews)

What patients say

Patients praise

  • Compassionate and attentive care from some staff and providers
  • Timely access to appointments for some patients
  • Appreciation for long-term patient-provider relationships
  • Respectful and personalized treatment environment

Common complaints

  • Difficulty reaching staff via phone
  • Frustration with administrative processes or responsiveness
  • Negative experiences with specific providers
  • Concerns regarding professionalism or quality of care

In patients' words

"Just try calling this place, it is a nightmare. You have to leave a message and they get back to you."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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