Cape Ann Medical Center: - Gloucester, MA
Primary Care • Gloucester, MA
Ratings by platform
- Birdeye (aggregating Google and Facebook): 2.4/5 stars (46 total reviews across platforms)
What patients say
Patients praise
- Compassionate and attentive care from some staff and providers
- Timely access to appointments for some patients
- Appreciation for long-term patient-provider relationships
- Respectful and personalized treatment environment
Common complaints
- Difficulty reaching staff via phone
- Frustration with administrative processes or responsiveness
- Negative experiences with specific providers
- Concerns regarding professionalism or quality of care
In patients' words
"Staff takes time to listen and respect me as an individual as well as a patient. Concern for the correct treatment and timely follow up given. Highly recommend."
— Loc8NearMe patient review (Feb 2023)"Just try calling this place, it is a nightmare. You have to leave a message and they get back to you."
— Yelp review"Better off dying in a ditch, than to ever go here. Especially Dr. Mendel. What a disgusting poor excuse for a human, and a waste of an MD title."
— Loc8NearMe patient review (Sept 2022)More clinics in Gloucester
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