Neurology & Neurosurgery
Neurology & Neurosurgery • Gloucester, MA
Ratings by platform
- Doctify (Dr. Benjamin Wakerley): 4.78 out of 5 stars (based on 15 reviews) (15 reviews)
What patients say
Patients praise
- High praise for individual consultants and specialist staff competence and bedside manner
- Effective, patient-centered, and thorough assessments by specific neurologists
- Successful rehabilitation outcomes with tailored, individual-focused care plans
- Supportive and professional nursing and therapy teams in specific departments
Common complaints
- Perception of disorganized care in wider hospital services
- Inconsistent communication between departments
- Concerns over temporary staffing shortages in specific specialist teams
- Potential for stressful or chaotic processes during inpatient or complex care
In patients' words
"Care felt disorganised, communication between departments was inconsistent, and at times the process felt chaotic... In contrast, Dr Kus was excellent. His communication was clear, calm, and compassionate throughout."
— iWantGreatCare review (Jan 2026)"I found Dr Wakerley to be very knowledgeable and understanding of my symptoms and cause. I left the appointment confident that I had a clear plan of treatment."
— Doctify review (Aug 2022)"Every part of John’s rehabilitation programme was tailored to his individual needs... I can’t speak highly enough of [the] team at The Dean."
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