Neurology
Neurology & Neurosurgery • Gloucester, MA
Ratings by platform
- Doctify: 4.78 out of 5 (15)
- Top Doctors: 4.4 out of 5 (19)
- Google (Gloucestershire Hospitals NHS Foundation Trust): 3.9 out of 5 (14)
What patients say
Patients praise
- High ratings for specific private consultants like Dr. Benjamin Wakerley for knowledge, thoroughness, and accessibility
- General appreciation for friendly, caring staff in certain hospital departments
- Efficient and patient-centered service noted in private practice settings
Common complaints
- Long wait times for neurology appointments (average 14 weeks)
- Reports of rushed, dismissive, or brusque bedside manner by some consultants
- Concerns regarding diagnostic accuracy and communication of scan results
- Specific complaints about care standards at the Dean Neurological Centre (e.g., medication management, staff responsiveness)
- Difficulties with hospital administrative communication and follow-up letters
In patients' words
"I found Dr Wakerley to be very knowledgeable and understanding of my symptoms and cause. I left the appointment confident that I had a clear plan of treatment."
— Doctify review for Dr. Benjamin Wakerley"I felt like I was belittled and poorly listened to, and the outcome was most disappointing. I would not return and would not recommend."
— iWantGreatCare review for Dr. Paul Lyons"About 59% of Neurology patients at Gloucestershire Hospitals NHS Foundation Trust are currently seen within 18 weeks of GP referral. The NHS constitutional target is 92%."
— WaitRadar analysis of NHS neurology waiting timesMore clinics in Gloucester
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