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Cape Ann Medical Center

Family Medicine • Gloucester, MA

★★☆☆☆2.4/546 reviews across 1 platform

Ratings by platform

  • Birdeye aggregation (citing Google and Facebook): 2.4/5 (46 reviews)

What patients say

Patients praise

  • Long-term relationships with patients over many years
  • Some patients report feeling heard and respected by the medical team

Common complaints

  • Difficulty reaching the facility by phone or getting return calls
  • Dissatisfaction with medical care and staff responsiveness
  • Concerns regarding the medical professionalism of staff

In patients' words

"Just try calling this place, it is a nightmare. You have to leave a message and they get back to you."

— Yelp review

"Staff takes time to listen and respect me as an individual as well as a patient. Concern for the correct treatment and timely follow up given. Highly recommend."

— Loc8NearMe review

"Better off dying in a ditch, than to ever go here. Especially Dr. Mendel. What a disgusting poor excuse for a human, and a waste of an MD title."

— Loc8NearMe review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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