Gloucester Family Health Center | Patient-Centered Health Care
Family Medicine • Gloucester, MA
Ratings by platform
- HelpConnectUsa: 3.7/5 (49 reviews)
What patients say
Patients praise
- Physicians are described as thoughtful, thorough, compassionate, and knowledgeable
- Providers are noted for listening to patients, answering questions, and not rushing appointments
- Pleasant and efficient office environment noted in specific provider reviews
Common complaints
- Difficulty obtaining referrals to specialists
- Rudeness and unprofessional behavior by staff members (e.g., hanging up on patients)
- Poor communication and long wait times for follow-ups or test results
- High turnover rate of primary care providers
- Perceived reliance on call centers over direct office interaction
In patients' words
"They are very rude, they hang up on you when they don't want to listen to you, I was almost waiting for blood tests for almost a month and when I called to find out about my health they hung up on me"
— LocalityBiz Review (Abby Ochoa)"They just put me on several "lifetime" medications, trying to find a medication for nothing I requested. Troubling that I went to a doctor for help and would not give me a path to a specialist because it didn't help their bottom line."
— LocalityBiz Review (Gregory Stievenart)"Dr. Damico is a very thoughtful doctor who thoroughly evaluates her patient's concerns. I have confidently referred her to many people. The office is pleasant and the staff is friendly and efficient."
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