Froedtert & MCW
Urgent Care • Glendale, WI
What patients say
Patients praise
- Walk-in / after-hours availability (no appointment needed; seven days a week)
- Generally described as prompt/efficient with staff who are friendly, kind, and empathetic
- Providers often praised for listening to concerns and explaining care/treatment
- Clinic/health center communication and professionalism praised (in patient reviews for Froedtert Greendale Health Center)
Common complaints
- Low ratings and negative review experiences around professionalism/wait times or delays (example: Froedtert Mequon Health Center)
- Billing/dispute-type complaints (example: BBB complaints)
- Reported rudeness/negative bedside manner when patients arrive late (example: Greendale Health Center review)
- Slow service cited in some experiences (example: Greendale Health Center review)
In patients' words
"“2.8 star rating with 69 reviews.”"
— Birdeye – Froedtert Mequon Health Center review summary"“Took my husband here for… urgent care visit. We were told… they would send his specimen to the lab… When I called… we would pay… ‘I was brushed replied back to’…”"
— BBB complaints – Froedtert & the Medical College of Wisconsin (complaints page)"“We were there for 3 hours just to get blood taken. 3 Hours! Then it took 3 hours again…”"
— localitybiz.com – Froedtert Greendale Health Center in Greendale, WIMore clinics in Glendale
Express or Urgent Care Near Me in Glendale, WI - Ascension
Patients praise: Professional and efficient care for minor illnesses and injuries · Welcoming staff attitude.
Aurora Urgent Care
Patients praise: Clean facility environment · Friendly staff in some instances.
Thrive Wellness Center For Women
Patients praise: Attentive, caring, and professional staff · Practitioners who listen to patients and validate concerns.
Orthopaedic Hospital of Wisconsin
Patients praise: Friendly, professional, and caring staff · Efficient and smooth hospital processes.
ProHealth Care
Patients praise: Highly knowledgeable and professional medical staff · Compassionate and caring approach to patient treatment plans.
Gastroenterology Near Me in Glendale, WI - Ascension
Patients praise: High levels of professionalism and expertise among gastroenterology providers, particularly Dr. Aaron Baltz · Patients report feeling comfortable and well-cared for by clinical staff during procedures.
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