Same-Day, Walk-In and Urgent Care | Froedtert & MCW
Urgent Care • Glendale, WI
Ratings by platform
- Birdeye (Froedtert Mequon Health Center): 2.8 star rating (69 reviews)
- Promallu (Froedtert South- Kenosha Urgent Care Center): 4.6/5 average rating (573 reviews)
What patients say
Patients praise
- Walk-in / after-hours availability (no appointment needed; seven days a week)
- Generally described as prompt/efficient with staff who are friendly, kind, and empathetic
- Providers often praised for listening to concerns and explaining care/treatment
- Clinic/health center communication and professionalism praised (in patient reviews for Froedtert Greendale Health Center)
Common complaints
- Low ratings and negative review experiences around professionalism/wait times or delays (example: Froedtert Mequon Health Center)
- Billing/dispute-type complaints (example: BBB complaints)
- Reported rudeness/negative bedside manner when patients arrive late (example: Greendale Health Center review)
- Slow service cited in some experiences (example: Greendale Health Center review)
In patients' words
"“This would be my first time having a primary care doctor with Froedtert… She and her nurse… were absolutely amazing! Very nice caring people.”"
— Froedtert Greendale Health Center page (Froedtert.com locations/health-center/greendale-health-center)"“2.8 star rating with 69 reviews.”"
— Birdeye – Froedtert Mequon Health Center review summary"“Took my husband here for… urgent care visit. We were told… they would send his specimen to the lab… When I called… we would pay… ‘I was brushed replied back to’…”"
— BBB complaints – Froedtert & the Medical College of Wisconsin (complaints page)"“We were there for 3 hours just to get blood taken. 3 Hours! Then it took 3 hours again…”"
— localitybiz.com – Froedtert Greendale Health Center in Greendale, WIMore clinics in Glendale
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