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Aurora Urgent Care

Urgent Care • Glendale, WI

★★★☆☆2.5/547 reviews across 2 platforms

Ratings by platform

  • bdir.in: 2.6/5 (45 reviews)
  • ComplaintsBoard: 1.1/5 (2 reviews)

What patients say

Patients praise

  • Clean facility environment
  • Friendly staff in some instances
  • Acceptable wait times for some patients

Common complaints

  • Dissatisfaction with billing and coding accuracy
  • Long wait times for urgent care services
  • Unhelpful or unprofessional staff interactions
  • Challenges in scheduling appointments or obtaining information
  • Issues with diagnosis or quality of care provided

In patients' words

"New to WI and should've walked out. I had the unfortunate experience of landing in Urgent Care on Good Hope Rd. I have had an earache for 3 days. I made appt for 1pm. When I arrived for 1pm, I'm told by the 'mute' receptionist... that I had a 1pm 'reservation'."

— ComplaintsBoard

"This is consistently the most confused and incompetent clinic i've experienced, and staff rarely know what's going on. They most likely depend on people giving up out of attrition. Also, be very careful to check how they code your bill, they routinely get it wrong."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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