Ellie Mental Health
Mental Health • Glendale, CA
What patients say
Patients praise
- Access to a wide array of provider options and specialty services
- Convenience of telehealth and online scheduling platforms
- Compassionate and attentive care from specific providers, with some patients feeling well-supported and listened to
- Efficient and streamlined onboarding processes for many patients
- Positive treatment outcomes for a portion of the patient base
Common complaints
- Administrative issues, including billing inconsistencies and appointment scheduling errors
- Reports of poor communication and difficulty reaching staff or support teams
- Concerns regarding provider professionalism, including perceived lack of empathy or appropriate trauma-handling skills
- Reports of feeling unheard or experiencing invalidating interactions during sessions
- Issues with organizational changes impacting continuity of care
In patients' words
"My complaints have been completely ignored and now I am being charged for missing the appointment even though the Dr. called me directly which did work considering. Mindpath refuses to acknowledge their procedural mistake."
— Patient review of Mindpath Health"The second therapist clearly doesn't know how to handle people with trauma related backgrounds. She re-traumatized me multiple times..."
— Patient review of Didi Hirsch Mental Health Services"I had a very good experience with Mindpath and specifically, Geraldine Dugan. Our appointment was very thorough. She was very kind and asked all the right questions for a first appointment."
— Patient review of Mindpath Health"These people are RIDICULOUS! I have been seeing my same provider for 15 years— and when the company he worked for switched over to Lifestance, they stopped accepting my insurance."
— Patient review of LifeStance Therapists & PsychiatristsMore clinics in Glendale
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