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Dermatology • Glendale, AZ

What patients say

Patients praise

  • Friendly, professional, and accommodating staff
  • Thorough examinations and doctors who explain things clearly
  • Clean/welcoming offices and efficient service / quick appointments
  • Compassionate care that helps patients feel heard and comfortable
  • Effective outcomes for skin concerns (customers report successful treatment and willingness to return)

Common complaints

  • Communication problems and occasional prolonged wait times (noted for Pinnacle Dermatology)
  • Negative experiences with a specific dermatologist including rude/inappropriate behavior, insufficient explanation, and poor bedside manner
  • Past dispute about treatment/service mismatch and refund denial (language barrier cited)

In patients' words

""One concern was mentioned about the clinic's faulty communication and occasional prolonged wait times.""

— TrustAnalytica.org review summary for Pinnacle Dermatology - Glendale

""...they denied to give me the rest of my money back or the Lazer treatment I paid for.""

— SkinCareSantaRosa page quoting a past customer experience (language barrier; treatment/service dispute)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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