Dental Institute - AZ - Midwestern University Clinics
Dental • Glendale, AZ
Ratings by platform
- Aggregator dental directories: Approximately 3.4 out of 5 stars (Around 104-108 reviews cited across aggregator sites)
What patients say
Patients praise
- accessible/convenient location with plenty of parking
- clean and large waiting room facilities
- friendly, considerate, and knowledgeable student and faculty interactions for some patients
- helpful for those with dental anxiety in specific instances
Common complaints
- concerns regarding quality of dental work and potential for botched procedures
- reports of long treatment times and slow service due to student-led nature of care
- dissatisfaction with communication and responsiveness from staff and instructors
- complaints about billing issues and incomplete treatment plans
- allegations of being used for training practice without adequate oversight or completion of promised work
In patients' words
"This dental school is horrible. They messed up my mouth really bad. ... The worst part was they started work, botched my mouth, took my money for a service they never did and told me to go to another dentist outside of the clinic and come back and they would complete the work."
— Patient review cited in secondary dental directories"My student dentists were very friendly, confident, knowledgeable and considerate. We communicated well in that I felt listened to and they returned calls promptly."
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